Hospice of the East Bay (HEB) is a community based program of home care for terminally ill patients. Care is given to patients and families by an interdisciplinary group. Bereavement care is provided to the family for one year after the death. Hospice services are given regardless of ability to pay, making the agency dependent on donations and insurance billing to meet operating expenses.
Reporting to the Admissions Director, this position is primarily responsible for (1) evaluation of pre-admission information as well as onsite discussions with the patient family that will enable the nurse to determine appropriateness of services and (2) responsible for all aspects of the admission process for new patients.
Reviews pre-admission documents and intake summary before arrival to the setting along with preparing, reviewing, and organizing chart paperwork.
Follows admission visit design format for consistency and accurate and timely completion of evaluations, informational visits and/or admissions.
Discussion and confirmation with patient and family regarding preferences for palliative vs. curative care and reviews criteria for admission.
Educates patient and family about appropriate levels and aspects of Hospice services and the interdisciplinary team approach.
Explains consents, other documents and obtains signatures.
Provides Hospice Information Handbook and discusses key designated sections; provides other literature as appropriate.
Completes an initial assessment and discusses plan of care for first team visits, medications, when to call Hospice, safety, etc.
Completes admission specific documentation by the end of the 4th hour after scheduled admission start time.
Collaborates with Intake staff and contracted agencies for DME, medications, and other approved services as well as the patient's attending physician and the HEB physician.
Provides written report to care team members. Responsible for 2 admissions daily.
Provides consultation to patients and families in home/hospital regarding services including appropriate for Bruns House (GIP) Flexible schedule and work assignments to ensure admissions are completed the same day as the referral when appropriate.
Demonstrates sensitivity to culturally diverse patient, family and employee populations.
Ability to solicit sensitive information from patients and their family.
Respond to email and voicemail communications in a timely manner.
Demonstrates the skills, knowledge and abilities necessary to be successful in the job as outlined in the position requirements.
Excellent interpersonal and communication skills.
Knowledge and understanding of the hospice philosophy and hospice criteria for admission and the admission process.
Knowledge of private insurance, Medicare and Medi-Cal regulations as well as State and Federal regulations.
Ability to conduct oneself professionally in different circumstances as a representative of HEB.
Able to work well and efficiently under pressure, meeting multiple and sometimes competing deadlines and changing priorities and work assignments.
Excellent time management and prioritization skills.
Demonstrate cooperative, professional behavior with colleagues and clients.
Adhere to agency as well as departmental goals and performance standards.
Participate in agency clinical meetings as requested.
Present with professional office attire or uniform.
Commitment to principals, practices and procedures of nursing in a hospice environment.
Experience & Education
Valid California registered nursing license required.
California driver’s license and insurance Required With 1 year RN experience within the last 3 years required.
Hospice is a specialized, personalized approach to medical care and support at the end of life. Care is focused on honoring patients' wishes, ensuring their personal dignity, and providing physical, emotional, and spiritual comfort.Since 1977, Hospice of the East Bay has been effective in improving the quality of life for patients with life-limiting illnesses by providing expert, compassionate car...e in the comfort and privacy of home. "Home" may be a patient's residence, that of a friend or relative, or an assisted living, residential care, or skilled nursing facility--or our Bruns House inpatient hospice facility. The goal of care is to make our patients as comfortable and pain free as possible and to ease their sense of loneliness and fear.At our hospice, all medically qualified patients receive services, without regard to race, religion, age, gender, sexual orientation, disability (mental or physical), place of national origin, insurance status or ability to pay. Family members of our patients are trained to confidently care for their loved one, with the constant support of their hospice team. They also are assisted as they cope with their own emotional, spiritual, and practical needs.Hospice team members are available 24-hours a day, 365 days a year. It is our mission to be by the sides of our patients and their families, every step of the way, so that they do not feel alone and are ensured the best possible quality of life during the important final phase of life.