This position is responsible for organizing and leading a designated specialty or section, develop, implement and assess programs for these areas, and supervise and train respective staff. This position will provide clinical leadership to staff, supervise and manage daily operations of the assigned program/area and assume the managerial duties in conjunction with the department senior leadership. Incumbent will have direct input into the budget executing financial acumen on day to day operations to meet that budget.
Provides leadership and direction to the rehabilitation staff to continuously improve clinical, financial and service outcomes. Assists in development of performance goals and objectives for the department consistent with those of the facility and the organizations overall strategic plan. Monitors and analyzes the results to identify trends and opportunities for improvement. Assures the successful achievement of balanced initiatives by effectively \"connecting the dots\" and promoting staff participation and shared leadership involvement. Utilizes data to support process improvement initiatives.
Manages the daily operations of the department. Participates in developing, monitoring and revising department policies and procedures consistent with current standards of practice. Assists in developing, implementing, monitoring, revising program specific guidelines essential to the achievement of department initiatives. Assesses and maintains a staffing plan that efficiently and effectively utilizes the appropriate resources ensuring competency, skill mix and adequate number of staff. Responsible for promoting staff participation in Gallup Q12 and achieving department impact goals.
Assists in recruitment and selects \"best fit\" competent, talented and self-directed employees. Ensures thorough orientation and training of all clinical and non-clinical staff in assigned work areas. Utilizes performance recognition program to coach employees on accountability, performance and service standards. Provides timely and meaningful input for performance assessments and co-created action plans that promote personal and professional development along with the Director.
Facilitates and provides patient centered interdisciplinary care. Ensures clinical and age specific competency of staff. Promotes clinical excellence by monitoring objectives and outcomes of preceptor program. Maintains own clinical awareness and competencies as required by the department in order to assure competency of staff and mentor staff to improve clinical performance and problem-solving skills.
Investigates and initiates the resolution of patient and /or physician complaints. Responsible for patient rounding and data collection to enhance patient satisfaction. Investigates and assists in development of new and renewed processes that produce an improved level of service. Role models behaviors consistent with Banners service standard initiatives.
Assists in the development and achieves department annual budget. Monitors financial performance reports and makes staffing and operational adjustments to meet performance targets. Accountable for monitoring and achieving individual employee and department productivity targets. Identifies and makes recommendations for equipment needs, including capital equipment. Provides leadership to the adherence of JCAHO and other regulatory agency standards.
Seeks out opportunities to build relationships with physicians, hospital and facility peers, and other people resources who can contribute to the success of department's initiatives. Identifies opportunities to improve service delivery and/or program growth.
Graduate of an accredited program in Occupational, Physical, Audiology or Speech language Pathology;. Must a hold a current license or certification in their respective discipline.
A minimum of four years of clinical experience, two years related to the patient population, staff development, and scope of practice is preferred. Must demonstrate and maintain high level of professional knowledge and skill in the concepts, principles, techniques and procedures of their respective dept/discipline. Must demonstrate excellent customer service, interpersonal communication, complex problem solving skills and the ability to direct, monitor, evaluate and plan processes.
Masters degree preferred
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.