Responsible and accountable for performing a wide range of clerical duties and/or patient care tasks, depending on the need of the unit. The performance of these tasks is essential to enhance the care team's ability to provide quality care. Meets the qualifications to provide care for patients in the specific age range in their assigned clinical area.
Performs duties to provide the highest level of patient care and maximize patient satisfaction in accordance with the goals and objectives of the Geisinger Health System.
Responsible for ensuring the very best patient/family experience by optimizing all customer interaction. Foster a positive work environment through mutual support and cooperation and adheres to GHS and unit specific Service Standards.
Functions under the supervision of the Registered Nurse. Reports directly to the Operations Manager.
COMPETENCIES AND SKILLS:
Demonstrates ability to communicate effectively by utilizing good verbal and written communication skills, which include courteous and confident behavior and demonstration of proper telephone etiquette.
Demonstrates ability to work effectively both independently and in a team environment.
Demonstrates basic computer skills, efficient navigation in a Windows environment and use of basic browser and email functionality.
Demonstrates proficiency in use of Cardiac Monitoring System.
EDUCATION AND/OR EXPERIENCE:
High school diploma or equivalent required.
Knowledge of medical terminology preferred.
Basic math skills required.
Successful completion of role orientation and competencies. Demonstrates ability to maintain competencies as it relates to the telemetry role. Continuing in-services and education programs required.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in a clinical environment.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Internal Number: 66706
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.