Certified Medical Assistant professional. This position is responsible for assisting clinicians and nursing staff in providing medical care as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience.
About Tanana Valley Clinic
Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20+ years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska.
Full time, 40 hours/week, 8 hour days 8am-5pm
Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
Assists providers with exams and minor in-office procedures, including taking patients blood pressure, documenting respiration and heart rate/pulse, taking temperature ear irrigation, and performing EKGs. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
Coordinates and manages patient care including pre-certifications, authorizations, prescriptions, and scheduling of patients. Responsible for communicating test results to patient. Acts as a resource to clinician to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
Provides clerical support with patient/client notifications and documentation, which may include completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
Develops and maintains an effective communication mechanism with all external and internal customers.Exemplifies service orientation and behaviors in all contacts.
This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations.
Medical Assistant Certification is required. Current BLS certification. All direct patient care personnel are required to demonstrate competent performance of cardiopulmonary resuscitation (BLS) techniques for adults, children and infants according to the standards of a nationally recognized, standardized, credentialed healthcare provider course every other year.
Requires skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Recent healthcare experience preferred.
Additional related education and/or experience preferred.