Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
This position has accountability for daily operations of the medical staff services department. Manages and supervises the functions of subordinate medical staff positions. Provides leadership and oversight for peer review, credentialing, and other required medical staff functions.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System. About Banner Cardon Children's Medical Center If you desire to provide the best care possible to the most vulnerable patients, come to Cardon Children's Medical Center in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
POSITION SUMMARY This position has accountability for daily operations of the medical staff services department. Manages and supervises the functions of subordinate medical staff positions. Provides leadership and oversight for peer review, credentialing, and other required medical staff functions.
CORE FUNCTIONS 1. Supervises subordinate medical staff positions and monitors office functions, ensuring efficient and effective operations that meet the needs of both physicians and administrators.
2. Composes and reviews medical staff by-laws, rules, regulations, and other medico-legal matters for medical staff and management approval.
3. Manages the credentialing process for medical staff and allied health professionals.
4. Assists staff in developing and maintaining effective communications and professional relationships between medical staff leadership and the medical staff at large.
5. Serves as an information resource to administration, physicians, and staff concerning bylaws, policies and procedures, and Joint Commission requirements. Consults with internal and external legal counsel regarding medical legal issues.
6. Assists in developing future direction and strategies for the development of medical staff. Assures that principles of process improvement are utilized within the medical staff organization.
7. Provides oversight of medical and allied health staff. May plan and monitor departmental budgets for medical staff services.
8. Gathers, analyzes and monitors utilization data to be used in the reappointment, peer review and quality improvement processes of the medical staff.
9. Requires the constant exercise of a high degree of independent judgment and initiative in response to complex, sensitive issues, decision making, and discretion. Responsible for the efficient and professional operation of the department. Addresses complex problems among physicians and allied health staff. Internal customers include physicians, allied health professionals, hospital personnel, system and hospital management and volunteers. External customers include hospitals, medical offices, regulatory agencies and hospital community.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
Must possess a strong knowledge of interpersonal relations and office administration as normally obtained through the completion of a bachelor's degree in business, human relations, or related field.
Requires Certified Professional Medical Services Management certification; alternatively, must possess significant experience in medical staff services and obtain Certified Professional Medical Services Management certification within 2 years of transferring into this position.
Must possess extensive knowledge of hospital organizations, medical staff operations, policies, rules and regulations, regulatory agency guidelines and standards, as normally demonstrated through a minimum of 5 years experience in a medical staff services setting. Must possess managerial experience, preferably in a medical staff services setting. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Requires the ability to work with common office software and equipment.
Knowledge of medical staff computer software programs is desirable.
Additional related education and/or experience preferred.
Internal Number: R8778
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.