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Shares technical knowledge with co-workers; assists with training & orientation of new employees/students & serves as a resource to current staff, students, & physicians.
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Demonstrates initiative in work and other activities.
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Adjusts to changing customer needs by adapting work habits, schedules, or matters of personal convenience to improve service.
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Attendance pattern reflects commitment to job requirements & patient care needs
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Demonstrates & models positive behaviors which are supportive of change.
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Shows enthusiasm in the workplace; actively involved in promoting morale & encouraging others.
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Seeks opportunities to work cooperatively with other members of the hospital & system.
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Assist in the training of new associates.
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Willingly assists other associates during times of high volume workload.
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Works independently.
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Uses time efficiently when regular workload is done.
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Cross-trained between laboratory areas.
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Participates in and maintains competency requirements.
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Recognizes limitations & asks for assistance/instruction when necessary.
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Limits personal phone calls & business so as not to compromise productivity.
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Takes responsibility for own actions; openly admits mistakes & seeks ways to correct the problem.
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Responds in a professional manner to customer requests & inquiries, assuming responsibility for seeing them through to completion.
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Receives, prioritizes, and processes specimens in a timely manner to meet or exceed turnaround time standards.
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Performs & monitors the collection of laboratory specimens.
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Performs testing according to established procedures.
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Evaluates & interprets data based on knowledge of numerous factors affecting test results.
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Verifies normal & confirms abnormal results; provides appropriate communication & documentation in accordance with section protocols & in compliance with all accrediting & regulatory agencies.
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Recognizes critical results & documents action taken according to established policies.
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Utilizes critical thinking to recognize & resolve problems, documents corrective actions, and communicates to team.
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Performs & evaluates quality control, equipment maintenance, and instrument calibration as needed.
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Uses the LIS efficiently to order tests, enter results/documentation, & obtain information, in keeping with established protocols.
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Recognizes that the attainment of knowledge is every employeeâ™s responsibility & accepts accountability for staying current on all written or electronic communication.
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Enhances technical expertise & professional knowledge by participation in mandatory & continuing education opportunities.
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Maintains clean, well-stocked, & organized work area.
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Understands & utilizes department resources, including department manuals, administrative policy manuals, safety manuals, MSDS & other reference material.
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Utilizes Personal Protective Equipment and follows established chemical hygiene & biohazard protocols.
