Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke University Hospital
Assistant Human Resources Director
Human Resources Business Partner
The Human Resources Business Partner (HRBP) is a strategic contributor who drives business performance by understanding the business to proactively partner and collaborate for insight creation, influence and accountability for organizational results. The model is customer-centric. The effectiveness of the HR business partner is determined by their ability to act along three key themes: Strategic Advisor, Operations Service Manager and Business Catalyst.
As Strategic Advisor, the Human Resources Business Partner will:
Partner with leadership teams to clarify their human capital and organizational requirements; develop a business-driven HR strategy and drives the delivery of the strategy in order to enable the organization to achieve its business plan. Actively engages with the client to develop deep understanding of business operations and strategy in order to best anticipate and recommend effective HR strategy and practice aligned with the business.
As HR Business Catalyst, the Human Resources Business Partner will:
Partner with leadership teams o move the organization effectively through significant change such as growth, restructuring and process improvement. They will acts as a catalyst for change and innovation driving cultural change to transform service delivery and improve organizational effectiveness, embed organizational values in developing solutions to support a high performance culture.
As HR Operations Service Advisor, the Human Resources Business Partner will:
Actively engage with clients to develop deep understanding of business operations and strategy in order to best anticipate and recommend effective HR strategy and practice aligned with the business. Serves as the first point of contact for the client working to identify and broker HR solutions by partnering with HR Communities to effectively design, implement, communicate, manage and enhance HR programs and initiatives. The HRBP will monitor the quality of services delivered both in traditional measures such as timeliness, accuracy, efficiency and responsiveness as well as, metrics that determine service impact and organizational value and take prompt, corrective action in any cases of dissatisfaction or issues with delivery while ensuring a focus on best practices.
Responsibilities span all aspects of human resources to include: talent acquisition and management, succession planning, organizational health and culture and employee engagement. Drives efforts to create and sustain a culture of diversity and inclusion and well-being. Works in close partnership with managers on employee relations issues. Understands employee relations environments and anticipates issues.
The Business Partner will exercise considerable independent judgment and initiative. Develops and directs broad human resources programs and initiatives for large and complex business units and/or the health system. Applies an understanding of key legal precedents, policies, and practices to protect the interests of the organization and individual employees. Monitors internal and external changes in the law to define and confront risk to employees and the business.
Education: Bachelor's degree preferably in Management, Business or Health Care Administration or Human Resources; or equivalent training or experience. Master's degree preferred.
Experience: Work generally requires five years of experience at the senior level sufficient to demonstrate expertise in: Strategic Human Resources planning; Human Resources program development; Engagement, Diversity and inclusiveness strategies.
Preferred Skills and Experience: Prior experience in a large complex healthcare system is preferred. Excellent consulting and business literacy skills required. Excellent client management and conflict management skills required. Strong interpersonal and negotiation skills required. Excellent verbal and written communication skills required. Ability to manage multiple and conflicting priorities required. SHRM or HRCI certification preferred.
Keywords: Human Resources; HR; Healthcare; Strategic Planning; HRBP
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.