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Foundation Health Partners

Fairbanks, Alaska

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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CHRISTUS Health

Corpus Christi, Texas

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CHRISTUS Health

Alexandria, Louisiana

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Veterans Affairs, Veterans Health Administration

Quincy, Illinois, Illinois

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Baylor Scott & White Health

Benchley, Texas

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Vanderbilt Health

Nashville, Tennessee

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Fargo, North Dakota, North Dakota

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Baltimore, Maryland, Maryland

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Nemours

Wilmington, Delaware

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LifeStance Health

Raynham, MA

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University of Maryland Medical System

La Plata, Maryland

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Duke University Health System

Durham, North Carolina

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Nemours

Orlando, Florida

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CommonSpirit Health Mountain Region

Lakewood, Colorado

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Tucson, Arizona, Arizona

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Togus, Maine, Maine

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Portsmouth, Virginia, Virginia

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Northeast Georgia Health System

Gainesville, Georgia

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University of Maryland Medical System

Largo, Maryland

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CommonSpirit Health Mountain Region

West Valley City, Utah

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Customer Service Advocate II
JOB SUMMARY:The Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verification, claim status (with the ability to identify if a claim requires reconsideration), authorization status, and complaints, accurate documentation recording of all calls; effective follow-up of calls, as required; and proper electronic routing with effective documentation skills while maintaining confidentiality per HIPAA guidelines.JOB SPECIFICATIONS Essential Functions40% Ability to res


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