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Patient Services Coord - FWF
Overview The Patient Services Coordinator (PSC) - FWF is responsible for check in, scheduling and re-scheduling ofpatients and may also serve as the primarycontact for department needs regarding patientscheduling. This role creates the first impression for guests (patients or visitors) through the scheduling and check inprocess, and ensuresexceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. The PSC also performs a variety of clerical functions at the front desk. As a FWF PSC this position covers core staff vacations, LOAs, volume needs and sick calls across the rehab locations at multiple sitesand varyingstart/end shifttimes. This is a


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