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BJC HealthCare

Farmington, Missouri

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WMCHealth

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LifeStance Health

Rock Hill, SC

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MultiCare Health System

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Urbana, Illinois

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Clermont, FL

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Poughkeepsie, New York

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Dodge City, Kansas

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St. Luke's Health System

Twin Falls, Idaho

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Maywood, Illinois

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Las Vegas, Nevada, Nevada

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Hershey, Pennsylvania

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West Valley City, Utah

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LifeStance Health

Marietta, GA

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Puyallup, Washington

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BJC HealthCare

Saint Louis, Missouri

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Vanderbilt Health

Nashville, Tennessee

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Columbus, Georgia

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Yuma Regional Medical Center

Yuma, Arizona

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Mary Washington Healthcare

Fredericksburg, Virginia

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Customer Service Advocate I
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Member?s calls related to inquiries, questions and concerns in all areas including enrollment, benefit interpretation and eligibility for medical care. Serving assistance to one/maximum two Lines of Business. Maintains confidentiality per HIPAA guidelines..JOB SPECIFICATIONS AND CORE COMPETENCIESEssential Functions40% Call Handling: Answer and document Member?s calls related to inquiries, questions and concerns in all areas including eligibility and status of claims and authorizations. Specifically, have th


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