The Tier II Shared Service Center (SSC) Onboarding & Compliance Specialist serves as the point of contact for the SSC within their area of specialty or assignment. The Specialist is responsible for receiving, routing, resolving, and properly closing all Baylor Scott & White Health (BSWH) HR inquiries within their specialty or assignment in an accurate and timely manner. The Specialist partners with their Managers to regularly review performance outcomes against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); identify areas of individual and team professional development. Interacts cross functionally with SSC, Centers of Expertise (COEs) and HR Business Partners (HRBPs), Human
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