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Encompass Health

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The George Washington University Hospital

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MemorialCare Health System

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Shawnee Mission, Kansas

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Hershey, Pennsylvania

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Patient Services Coord - FWF
Overview The Patient Services Coordinator (PSC) - Flex Workforce (FWF) is responsible for check in, scheduling and re-scheduling of patients and may also serve as the primary contact for department needs regarding patient scheduling. This role creates the first impression for guests (patients or visitors) through the scheduling and check in process, and ensures exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. The PSC also performs a variety of clerical functions at the front desk. As a FWF-PSC this position covers core staff vacations, LOAs, volume needs and sick calls across the rehab locations a


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